Our Policy

Pricing can be seen on the Shopping Cart.
Clicking a product image will take you to the Cart for pricing on that item.

Please read and understand the policies we have put forth on this page BEFORE you purchase anything from our store or online shopping cart.

Problems with orders must be reported within 2 days of delivery. Special order items: no return, no credit.
Please be sure you are ordering the correct items. Some items are only sold as complete units and cannot be partially returned or partially bought.
All other items, with prior authorization you may return new, uninstalled, unused items to us for a refund of the cost of the items minus a 20% restocking fee. You must pay all shipping costs.

Please call us for a return authorization number.

We accept no collect UPS orders. We do not refund shipping costs for any reason.

All merchandise in this shipment was turned over to the carrier in GOOD CONDITION. Our responsibility for the shipment ceased when it was turned over to the carrier.

All items should be inspected immediately upon delivery. If any damage has occurred to the item/s, it should be reported to the shipper immediately. If you decide you don’t want the item after damage has occurred, the 20% restocking fee will still apply.

All items should be insured by purchaser to cover possible damage or loss. If items are bought via phone, we will automatically insure all items. If bought from the shopping cart, it is the purchasers responsibility to purchase insurance.

If an item is damaged in shipping, or it becomes defective within the warranty period, we will replace the item. Your credit card will be billed for the item plus shipping. When the shipper’s insurance gives us the reimbursement or the Manufacturer warrants the defective item, we will credit your card.

All electrical items such as capacitors, relays, flow switches, pressure switches, control boxes, electric motors etc. are final sales. No refunds or returns on these items will be allowed.

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Site Info

We will answer any questions you may have about water systems, filtration, problems with equipment etc. Just Contact Us at Pumps And Tanks or visit the Pumps and Tanks Forum

To order call: 813-677-7867 (PUMP)
Mon - Friday 8:30 to 5:00 est. Saturdays 9:00 to Noon

9431 Hwy 301 S.
Riverview, FL 33578
813-677-PUMP (7867)